Commercial Warranty
Stephens Commercial Painting warrants the painting of interior and exterior painted surfaces for a period of three (3) years, per the specific contracted scope of work, and will repair newly painted areas if peeling, blistering, flaking, or coating separation occurs. This commercial warranty is limited to workmanship. Both our interior and exterior paint warranties cover painting defects, but they do not cover areas of fading and/or damage due to normal wear and tear, abuse, weather, or accidental damaging occurrences.
Note: Severe paint blistering and separation of caulk from wood cupping due to intense and/or direct heat are not issues of workmanship and are not covered under the warranty.
If a defect in workmanship appears within three years from the date of project completion and is reported to Stephens Painting, Inc., Stephens Painting will inspect the affected areas and perform the necessary repairs.
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TRUST, INTEGRITY, AND DOING THE RIGHT THING
We call it the Stephens Way: our values in action, evident every time we collaborate, plan or get the hard work of a project done.
Trust is rare in the painting world. We work harder to gain and keep yours.
Integrity
Trust from a contractor is something you just have to experience; simply saying we operate with integrity doesn’t mean much. We can say this, however: Most of our customers come back again and again, and most of our team members have been with us for years. Anything else, you’ll just have to trust us to deliver. (We promise we will.)
Professionalism
From detailed estimates, crisp uniforms and buttoned-up project planning, to above and beyond communication and, of course, precision painting work that’s all about the details, everything we do at Stephens Painting is to the highest standard in the industry. Our reviews tell the story.
Preparation
A paint or coating job is only as good as the preparation that went into it. Skimp on prep, and you’re skimping on quality and longevity, and adding headaches and hassle to the work.
Customer Service
Painting is only partially about the coating. Mostly, it’s about communication, education, and collaboration between your contractor and you. Our goal: to make sure you’re comfortable, informed and excited about the work we’ll do, before, during and after we put down the brush.